You will manage a portfolio of customers to drive product adoption, ensure data integrity, and provide strategic guidance throughout the customer lifecycle. Additionally, you will identify opportunities for expansion, optimize customer workflows, and communicate ROI to stakeholders.
You will lead business operations across sales, marketing, and customer success to turn commercial priorities into a repeatable growth engine. This role involves building and coaching a high-performing team while implementing AI-driven workflows to improve operational efficiency.
The Customer Success Engineer will manage a portfolio of customers, acting as a strategic advisor to drive product adoption and data integrity. They will provide hands-on guidance, troubleshoot technical issues, and help customers scale their use of the platform for CRM and AI initiatives.
