InnovaCare Health

The Case Management Supervisor will oversee care management practices, facilitate patient engagement, and coordinate with physicians and insurance organizations. The role involves assessing patient needs and ensuring timely responses to high-risk populations.

The Patient Support Coordinator manages high volumes of inbound and outbound calls to schedule patients and document interactions in electronic medical records. They are responsible for verifying insurance, updating patient demographics, and ensuring strict adherence to HIPAA and OSHA guidelines.