InnovaCare Health

Support recruiters and hiring managers by sourcing candidates, coordinating interviews, and managing the end-to-end hiring process. Handle administrative tasks including ATS updates, pre-employment screenings, and onboarding documentation.

The specialist reviews patient medical records to ensure accuracy and compliance with ICD-10-CM and CMS risk adjustment criteria. They collaborate with clinical staff and use AI platforms to identify documentation gaps and optimize reimbursement outcomes.

The Contact Center Director will own enterprise-wide contact center performance, establishing KPI targets and managing cross-market operations. They are responsible for leading market managers, overseeing quality assurance programs, and managing vendor relationships to ensure high-quality patient care.