Indiana Health Centers, Inc.

The Patient Service Representative manages patient scheduling, appointment reminders, and routing calls while ensuring a positive customer service experience. They are also responsible for accurately maintaining patient data in the Electronic Medical Records system and assisting with treatment plan coordination.

The Patient Service Representative manages patient appointments, handles incoming calls, and addresses patient needs to ensure a positive service experience. They are also responsible for maintaining accurate data in the Electronic Medical Records system and coordinating with the patient care team.

The Clinical PSR manages patient scheduling, referrals, and prior authorizations while providing phone-based customer service. They are responsible for maintaining accurate electronic medical records and coordinating care between patients and clinical teams.