You will handle customer inquiries via ticketing systems and assist users in effectively navigating the software for their daily workflows. Additionally, you will collaborate with Product and Engineering teams to resolve technical issues and improve platform usability based on user feedback.
You will manage the entire sales process from lead qualification to contract closing, including conducting discovery calls and product demonstrations. Additionally, you will collaborate with internal teams to refine sales strategies and maintain accurate CRM data.
You will manage customer inquiries via a ticket system and assist users in effectively utilizing the Impower software for their daily property management tasks. Additionally, you will analyze product-related issues, document solutions, and collaborate with the product and engineering teams to improve the user experience.
The role involves conducting data-driven business analysis and training AI models to identify growth potentials. Additionally, the candidate will handle customer discovery and create strategic dashboards to monitor business development success.
