The developer is responsible for designing data models, building dashboards, and managing data warehousing solutions. They will execute ETL processes and collaborate with cross-functional teams to implement data-driven business solutions.
Manage BAU incidents and requests for Genesys PureCloud Voice, focusing on troubleshooting WebRTC, SIP, and voice quality. Implement LLD configurations for call flows and provide end-user training and documentation.
Lead Agile ceremonies and coach distributed teams to improve velocity and delivery predictability. Partner with Product Owners to manage backlogs and remove impediments to ensure smooth execution.
Design and develop interactive dashboards and reports while optimizing ETL pipelines and data models. Collaborate with stakeholders to translate business requirements into technical BI solutions and ensure data quality.
Design, develop, and maintain scalable web applications and RESTful APIs using React and Node.js. Leverage AI-assisted tools like Claude to accelerate development and optimize PostgreSQL database schemas.
