The Enterprise Customer Success Manager will own post-sale value realization for a book of French-speaking Enterprise accounts across EMEA. They are responsible for driving retention, expansion, and business outcomes while acting as a cultural and linguistic bridge between customers and the global team.
Drive new business growth by managing the full sales cycle from self-sourced outbound prospecting to closing. Sell both the HeyGen web app and API to help companies transform their video workflows across various business functions.
You will build and manage HeyGen's online communities across Discord, Reddit, and forums to foster engagement and positive interactions. This role involves launching creative campaigns, managing daily community activity, and providing feedback to internal product and marketing teams.
You will define and execute the go-to-market strategy to position HeyGen as the essential video and avatar infrastructure for AI agents and developers. This involves building developer communities, managing integration partnerships, and driving adoption of the platform's APIs and tools.
