Call Center Representative
Manage high-volume inbound and outbound calls to screen members for healthcare program eligibility. Accurately document all interactions and provide education to members and families regarding enrollment requirements.
Healthcare Financial, Inc.
Remote Job Openings at Healthcare Financial, Inc. (2)
Bilingual Call Center Representative / Member Liaison
Manage a caseload of pending Social Security applications by collecting documentation and acting as a liaison between members and government agencies. Provide exceptional customer service by educating members on the application process and advocating for expedited decisions.