The Controller will own accounting operations, including monthly and annual close processes, financial reporting, and audit management. They will also drive process improvements, implement scalable systems, and provide strategic financial leadership across the organization.
You will own the architecture, commercial logic, and compliance posture for a new product line pairing financial incentives with healthcare benefits. You are responsible for driving cross-functional outcomes across clinical, data, finance, and legal teams to ensure the product's financial and market success.
The specialist will handle member inquiries and tickets while leveraging AI and automation tools to ensure efficient resolution. They will also conduct outbound outreach to healthcare providers and members to manage appointments and resolve care gaps.
Design and implement new features for an AI-driven healthcare SaaS platform while scaling highly distributed systems. Collaborate on architectural decisions and engineering practices to improve system quality and velocity.
Own and drive net revenue retention and gross retention by managing the renewal calendar and expansion pipeline. Lead the transformation of the Customer Success organization into an AI-native function using agentic workflows to scale operations.
