hc1 Insights, Inc.

The Client Success Manager is responsible for driving client retention and maximizing ROI for health system and clinical laboratory partners. This involves managing multi-tier executive relationships, conducting business reviews, and serving as the voice of the customer to influence the product roadmap.

The Strategic Sourcing Manager oversees complex laboratory supply chain projects to deliver value, cost savings, and quality improvements for health system clients. They lead competitive sourcing processes, manage supplier relationships, and provide financial analysis for executive decision support.