The IT Helpdesk Specialist will manage the help desk queue, handle user onboarding and offboarding, and oversee access management for internal employees. They will also provide technical support for hardware and software issues while maintaining IT documentation and asset records.
The Logistics Coordinator will manage day-to-day international inbound freight, including Amazon FBA programs and carrier relationships. They are responsible for maintaining inventory accuracy, reconciling transactions in NetSuite, and ensuring trade compliance across all shipments.
Provide expert, personalized sleep guidance to caregivers through the Hatch Baby app while maintaining accurate documentation. Communicate clearly and with empathy to help families troubleshoot sleep challenges and implement healthy routines.
