IT Helpdesk Specialist (Temp)

Join the Rest Revolution

The world is wired and tired. It's plagued by screens, notifications, and the sense that you should always be doing ... something. But hey, you're reading this job application right now, so you probably know exactly what we're talking about.

So here's a bit of good news amidst all the noise: Hatch is a sleep wellness company that's betting on rest in a culture obsessed with optimization. While most technology is designed to keep you engaged, our devices use the science of habit formation to help people unplug, unwind, and recharge. Through genuinely enjoyable routines, habit building, and gentle guidance (no sleep scores or wearables here), we help people build healthier sleep habits and feel the difference in everyday life.

More than a decade ago, we started with a mission to help parents navigate the complexities of newborn sleep. Today, we're helping more than 5 million people (and counting) take care of themselves and the people they love through the power of rest.

We’re open to candidates across the U.S. and Canada. However, please note that Hatch is based in California, so we just ask that you're available during PST/PDT hours.

Why You’ll Love Working at Hatch

• We’re a certified Great Place to Work
• We help people sleep better. Our products make a real, meaningful difference in our customers’ lives
• Our team is collaborative, fun, and full of brilliant minds, and you’ll work with leadership that truly values every contribution
• We’re backed by world-class investors (and growing fast)
• We’re a remote-friendly work environment. We practice what we preach to give our employees better balance and more flexibility

About Hatch

Hatch was founded in 2014 by entrepreneurs (and parents themselves) Ann Crady Weiss and Dave Weiss. Headquartered in Menlo Park, California, Hatch creates tech that helps you and your family get better sleep.

Hatch Sleep Clock is a contactless sleep tracker that provides actionable insights, personalized recommendations, and bedtime routines based on your unique sleep habits and preferences

• Restore 3 helps you regulate your nervous system and tune into your circadian rhythm with unwind routines, science-backed sleep audio, and ambient lights
• Hatch Baby helps parents soothe their little ones and create healthy sleep habits with expert sleep support, gentle sounds, and calming lights
• Hatch Go includes ten soothing sounds in one portable package

We’re an equal opportunity employer and committed to building a diverse and inclusive team. We welcome applicants of all backgrounds, experiences, and perspectives.

Ready to Help the World Sleep Better?

We’d love to hear from you! Apply now and join us in making great sleep a reality for all.

E-Verify

Hatch participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

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