The Senior Network Engineer owns the architecture, engineering standards, and delivery quality for networking engagements across the client portfolio. This role leads pre-sales design work, drives complex network implementations, and provides technical mentorship to junior engineers.
Harbor IT
9 Remote Job Openings at Harbor IT
The Client Success Manager serves as the primary point of contact to drive client retention, onboarding, and service optimization. They are responsible for managing renewals, identifying expansion opportunities, and conducting executive business reviews to ensure positive client outcomes.
The Senior Project Manager is responsible for the end-to-end delivery of professional services engagements, ensuring projects meet margin goals and client expectations. They coordinate cross-functional teams, manage project budgets, and maintain clear communication with stakeholders throughout the project lifecycle.
The Pre-Sales Engineer leads technical discovery, designs infrastructure solutions, and creates proposals and Statements of Work to support the sales cycle. They act as a technical advisor to clients and collaborate with internal teams to ensure sold solutions are deliverable and aligned with business outcomes.
The Collections Specialist is responsible for maximizing cash inflow by managing the collection process for customer accounts and resolving payment disputes. This includes conducting high-volume outbound calls, monitoring aging receivables, and partnering with internal teams to reduce delinquency.
The Invoicing Manager oversees the full billing cycle for recurring and project-based services to ensure accuracy and compliance with contractual terms. This role focuses on driving process automation, managing a team of billing specialists, and collaborating across departments to optimize cash collection.
Lead the development and maintenance of the MDR platform, including the log analytics engine and secure syslog server cluster. Provide technical leadership through architectural decisions, code reviews, and mentoring of other developers.
The Practice Lead will leverage their professional network to generate meetings and drive net new ARR within the biotech and life sciences vertical. They will shape the go-to-market strategy and position Harbor IT's services to solve scaling, security, and compliance problems for life sciences companies.
Build and maintain strategic relationships within the independent energy ecosystem to drive net new ARR. Identify opportunities for managed IT, cybersecurity, and cloud infrastructure services while shaping the vertical's go-to-market approach.