The Support Specialist will manage inbound support tickets, prioritize issues, and ensure efficient queue health while collaborating with internal teams to escalate bugs. Additionally, the role involves supporting customer onboarding through data integrity tasks and maintaining comprehensive product documentation.
You will own and resolve high-priority cross-functional problems by diagnosing issues, building solutions, and driving them through implementation. The role requires establishing durable ownership for processes and representing the company to external partners and customers.
The Director of Claims will lead and mentor a team of adjusters while overseeing the processing and resolution of complex claims. They are responsible for ensuring regulatory compliance, managing disputes, and developing strategies to improve departmental efficiency.
The Program Manager will optimize risk and compliance frameworks for vendor credentialing by translating customer requirements into scalable platform rules and workflows. They will also serve as a subject matter expert, providing guidance to internal teams and clients while analyzing compliance data to drive process improvements.
