The Document Controller is responsible for managing the integrity, currency, and accessibility of controlled documentation across multiple operational pillars. This includes administering document lifecycles, verifying compliance, and coordinating review and approval workflows.
The Continuous Improvement Specialist is responsible for leading process improvement initiatives from diagnosis through implementation and operational handover. They apply Lean methodologies to enhance productivity and service performance while coaching local teams to sustain improvements.
The Excellence Assurance Lead is responsible for the corporate assurance program, providing objective assessments of compliance and control effectiveness across operational processes. The role also leads the assurance team, manages customer compliance verification, and translates assessment results into actionable management insights.
The Food Safety & Quality Specialist is responsible for maintaining technical food safety standards, implementing quality controls, and ensuring regulatory compliance across various stations. The role involves conducting inspections, leading incident investigations, and providing technical direction to local teams to mitigate risks.
The HSSE Specialist is responsible for establishing and maintaining health, safety, security, and environmental controls across operational stations. This role involves conducting risk assessments, leading incident investigations, and providing technical direction to ensure compliance with corporate and regulatory standards.
The Customer Compliance Officer ensures operational adherence to airline-specific standards, contractual obligations, and audit requirements. The role governs corrective actions, monitors compliance KPIs, and provides risk visibility to leadership to maintain service excellence.
Lead the strategy, delivery, and continuous improvement of the Group’s technology infrastructure across Latin America and the Caribbean. Manage infrastructure roadmaps, cybersecurity programs, and operational service reliability while overseeing multi-country delivery teams.
The Senior Branding Lead will define and execute the company's branding strategy, ensuring alignment with business objectives and customer experience. They will manage the brand portfolio, provide creative direction, and act as a strategic consultant to internal teams and stakeholders.
