The Director of Customer Success will build and lead the post-sale function, defining the customer journey from onboarding to expansion. They will be responsible for driving retention, managing key executive relationships, and scaling a high-performing team.
The Technical Account Manager will troubleshoot live issues, lead technical workshops, and manage customer POV environments. They will also partner with Sales, Customer Success, and Engineering to ensure seamless customer experiences and drive product growth.
The Channel Account Manager will recruit, onboard, and manage strategic value-added resellers to drive revenue and expand market reach. This role involves developing channel sales strategies, building joint go-to-market plans, and collaborating cross-functionally to ensure partner success.