The specialist manages domestic and international travel reservations for business clients while ensuring high levels of customer satisfaction. They also handle refunds, cancellations, and provide support for online booking tools and VIP client requests.
Provide after-hours emergency travel services for domestic and international clients, including booking, counseling, and resolving travel issues. Maintain high standards of customer service while adhering to client policies and utilizing GDS systems effectively.
The Global Sales Director is responsible for achieving sales goals by directly selling travel management services to businesses within a defined territory. This role involves developing consultative relationships with C-level executives, managing target accounts, and coordinating with cross-functional teams to ensure client satisfaction.
The Project Manager is responsible for leading customer implementation projects and hotel sourcing services by developing and maintaining project plans. They act as the primary point of contact for clients, coordinating with internal departments and external stakeholders to ensure project milestones are met.
