Act as the primary contact for partner operational requests and coordinate with internal teams to support onboarding and execution. Monitor performance metrics, prepare business reviews, and eventually manage smaller partners to drive growth.
Flatrock
8 Remote Job Openings at Flatrock
Handle and resolve customer inquiries regarding technical issues, cancellations, and refunds. Support users with app features and report bugs or trends to relevant teams.
Customer Success Operations Representative with English and Spanish
Flatrock
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Full Time
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21 days ago
Flatrock
Oversee daily operations of Customer Success platforms and internal tools to manage B2B accounts. Provide operational support, handle client queries, and distribute customer reports while streamlining workflows.
Act as the primary contact for partner operational requests and coordinate with internal teams to support onboarding and execution. Monitor performance metrics, prepare business reviews, and eventually manage smaller partners to drive growth and retention.
Design, develop, and maintain scalable web applications using .NET and React across the entire development lifecycle. Lead code reviews and provide technical mentorship to junior and mid-level developers.
Design, develop, and maintain high-performance .NET applications while integrating AI-enhanced features and services. Lead technical efforts, mentor developers, and ensure system scalability and security across full-stack cloud environments.
The Marketing Specialist will build and execute B2B marketing campaigns, including email, webinars, and content creation to drive lead generation. They will also manage the company website, LinkedIn channel, and provide sales enablement support to improve conversion rates.
Design and build agentic AI systems, including autonomous agents, multi-agent orchestration, and workflow state machines. Integrate agents with enterprise systems and manage RAG pipelines while ensuring reliability, scalability, and safety guardrails.
