The Business Development Manager is responsible for identifying and engaging new clients across the UK to build a robust sales pipeline. They will manage the full sales cycle from initial cold outreach and relationship building to securing commercial agreements.
Manage and grow a portfolio of strategic enterprise accounts by building long-term relationships with senior stakeholders and executive sponsors. Drive revenue growth through cross-sell and upsell initiatives while ensuring high levels of customer satisfaction and retention.
Identify and prospect target accounts within the BPO and staff augmentation markets using social selling, email, and phone campaigns. Conduct discovery calls to qualify leads and book meetings for Sales Executives while maintaining accurate CRM records.
The Lead Generation Specialist will proactively identify and engage prospective clients through cold calling, email, and LinkedIn to generate qualified sales opportunities. They will also maintain CRM records and collaborate with the marketing team to refine outreach strategies.
Identify and prospect target accounts within the BPO and staff augmentation markets using social platforms and outbound campaigns. Qualify leads and book meetings for Sales Executives to drive pipeline growth.
Handle and resolve customer inquiries regarding technical issues, cancellations, and refunds. Support users with app features and report bugs or trends to relevant teams.