The Customer Success Manager will lead the onboarding journey for new B2B clients and serve as their primary point of contact for ongoing support and strategic performance reviews. They will act as the internal voice of the customer to advocate for needs and help shape the product roadmap.
The Product Owner will execute the Virtual Interline roadmap by translating business objectives into actionable delivery plans and collaborating with cross-functional teams. They will also monitor platform KPIs, manage the product backlog, and contribute to the long-term strategic vision of the product.
