Provide high-quality technical support and troubleshooting for users and patients while escalating bugs to engineering teams. Act as the voice of the customer by communicating feedback to Product and Customer Success teams to improve the product experience.
Lead the vision and roadmap for a suite of healthtech products while leveraging AI to drive feature direction and investment decisions. Manage a high-performing product team and collaborate with engineering, sales, and operations to enhance customer experiences.
Design and develop scalable full-stack solutions and APIs for a patient journey web application. Collaborate with cross-functional teams to translate business requirements into technical implementations and optimize application performance.
You will design, build, and maintain backend services and APIs while leading system design efforts for new and existing platforms. You will also collaborate closely with product, frontend, and infrastructure teams to deliver scalable and reliable product capabilities.
