The role involves managing inbound and outbound calls to prospective customers to sell motor vehicle service contracts. You will be responsible for identifying customer needs, overcoming objections, and closing sales while maintaining high levels of communication with the team.
The Retention Representative is responsible for retaining business clients by educating them on the value of their Vehicle Service Contracts and overcoming objections. They must identify customer needs, negotiate solutions, and maintain high retention rates within a fast-paced call center environment.
Handle 100-150 inbound and outbound calls daily to identify customer needs and sell vehicle service contracts. Master the one-call close technique while collaborating with a supportive management team.
The role involves managing a high volume of inbound and outbound calls to sell vehicle service contracts to prospective customers. Responsibilities include overcoming objections, educating consumers on product value, and meeting specific daily sales closing targets.
The HR Generalist manages progressive discipline processes and oversees state unemployment insurance claims, including hearings and appeals. They provide guidance to management on policy compliance, maintain accurate HR records, and conduct investigations into workplace policy violations.
The Mechanical Claims Adjuster investigates, evaluates, and negotiates vehicle repair claims while determining coverage and liability. They are responsible for handling inbound calls from repair centers and customers while maintaining accurate documentation and meeting performance metrics.
The National Business Development Manager will drive company growth by expanding the national network of agents and dealership partners. This role involves strategic sales leadership and relationship management to identify new business opportunities and promote EDS’s suite of products.
