Edovo

Manage day-to-day operations for over 500 content partner relationships, including onboarding and ticket queue management. Serve as the primary point of contact for partners and collaborate with engineering to automate manual workflows.

Design and elevate learning experiences for incarcerated individuals while managing the content publishing pipeline and taxonomy. Provide consultative services to partners to improve instructional quality and integrate ID thinking into platform features.

Collaborate with product and engineering teams to ensure deployed changes meet requirements and are bug-free. Devise, document, and execute test plans while providing detailed feedback to resolve deficiencies.

Collaborate with Product Managers and Engineers to create intuitive and humanizing product experiences for incarcerated individuals. Lead discovery, ideation, and prototyping activities while serving as a domain expert for UX best practices.