Edia

The Enterprise Customer Success Manager will drive adoption and expansion of the AI-powered platform across K-12 districts to ensure student success. They will manage strategic accounts, execute retention strategies, and collaborate with product teams to influence the roadmap based on customer feedback.

You will serve as the technical lead for end-to-end platform integrations, managing the process from contract signature through successful go-live. This involves coordinating between engineering and district IT stakeholders to ensure data mapping, pipeline setup, and system configuration meet project timelines.

The Account Executive is responsible for achieving $500K in annual revenue through new logo acquisition and existing customer growth. This includes managing 400 target accounts, conducting weekly discovery meetings, and maintaining a clean Salesforce pipeline.