Handle customer inquiries via chat and email regarding products and services while processing service requests through operational systems. Maintain corporate database accuracy and ensure correct billing methods, pricing, and tax codes are applied.
eClerx
15 Remote Job Openings at eClerx
The role involves maintaining accurate financial records by managing accounts payable, receivable, payroll, and general ledger entries. Additionally, the clerk handles administrative tasks such as e-filing and managing the shared services inbox.
The role involves managing accounts payable and receivable transactions, including the preparation of journal entries and closing activities. Responsibilities also include reconciling general and subsidiary ledgers and generating monthly reports for the Controller.
The Senior Business Development Specialist is responsible for driving strategic revenue growth by originating and closing complex deals within the retail services sector. They will partner with senior client stakeholders to deliver value-led solutions across operations, analytics, and digital transformation.
The Photo Editor is responsible for retouching, color correcting, and compositing images for an e-commerce fashion website. They must also create supporting videos and ensure all project deadlines are met according to client standards.
Senior Business Development Specialist – Customer Operations (Telecom and Media)
eClerx
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Full Time
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2 months ago
eClerx
The Senior Business Development Specialist will drive strategic revenue growth by originating and closing complex deals within the Telecom and Media sectors. They will collaborate with internal teams to deliver value-led solutions in operations, analytics, and digital transformation while managing senior client relationships.
The role is responsible for ensuring accurate cash positioning, timely bank reconciliations, and effective monitoring of loan balances and related transactions. This position supports daily treasury operations, month-end close activities, and compliance with internal controls by maintaining accurate cash and debt records.
This role serves as a bench replacement for three existing Staff Accountant positions covering Corporate, Operations, and Financial Accounting functions. The responsibilities will align with the existing Job Description for these Staff Accountant roles.
The role involves managing both outbound and inbound communications from clients, vendors, and partners, while building trust through open interaction. Responsibilities also include determining client eligibility, providing accurate information, meeting Key Performance Indicators, and handling complaints effectively.
Accounts Receivable (AR) - Billing & Invoice Submission Analyst
eClerx
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Full Time
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3 months ago
eClerx
The candidate will manage daily, weekly, and monthly billing cycles, ensuring accurate invoice generation and distribution while scrutinizing sales orders and contracts for correct billing information. Responsibilities also include performing AR sub-ledger reconciliation, handling complex billing disputes, and identifying workflow automation opportunities.
The core responsibilities involve tasks related to Accounts Payable, as indicated by the job title 'AP Analyst'. Further details are unavailable as the description is generic.
The primary duties involve the daily downloading and processing of bank statements, receipts, cheques, and electronic fund transfers against individual customer accounts in a timely manner. This role also includes processing various payment types, managing journals, investigating queries, and maintaining process documentation.
The role involves answering customer inquiries, resolving problems through research and solution implementation, and ensuring excellent service delivery via fast and accurate processing of orders and communication. Responsibilities also include building business relationships, troubleshooting issues, scheduling field service calls, and maintaining customer database records.
The role involves partnering with stakeholders to define data and reporting needs, preparing reports through data collection and analysis, and presenting findings and recommendations to the business. This position will also support the maintenance of HRIS data and assist in developing new dashboards and metrics.
The role involves receiving and handling colleague support requests via calls, chat, or tickets, providing information for incident resolution, and promptly escalating unresolved issues while maintaining accurate records. Responsibilities also include managing daily support incidents under supervision and ensuring service levels are met by providing prompt and effective user assistance.
