The Customer Service Representative handles inbound and outbound calls to educate customers on automotive warranties and resolve inquiries. They are responsible for managing customer conflict effectively while maintaining high service standards in a fast-paced environment.
The Ancillary Specialist is responsible for reviewing and adjudicating GAP product claims by verifying documentation to ensure accurate loan application or customer refunds. The role requires managing time-sensitive requirements and resolving challenging customer inquiries in a fast-paced environment.
You will manage and grow dealer relationships within your assigned territory to drive loan volume and market presence. This involves providing consultative support, training, and strategic insights to ensure dealer success and maximize sales performance.
You will design, develop, and support innovative software solutions while collaborating with cross-functional teams to meet business-critical initiatives. The role involves leveraging generative AI tools to accelerate development and ensuring the scalability and quality of distributed systems and web applications.
You will modernize legacy IBM i / DB2 applications into cloud-hosted systems using modern full-stack architectures. This involves designing and maintaining scalable applications while collaborating with product and business teams to translate complex workflows into efficient APIs.
Develop and optimize scalable data processes, models, and pipelines using Snowflake, SQL, Python, and Kafka. Collaborate with product leadership and analysts to translate complex requirements into stable data structures within an AI-first, Agile framework.
Oversee the end-to-end delivery of Pega projects while managing project scope, risks, and dependencies. Lead and mentor a software engineering team through performance management, code reviews, and professional development.
