The Enterprise Customer Success Manager will own the post-sale lifecycle for high-value accounts, serving as a trusted privacy advisor to drive adoption and reduce risk. They will manage renewals, lead strategic account planning, and collaborate cross-functionally to ensure long-term retention and customer success.
Design and own an AI-native GTM stack to automate the lead funnel from scoring to personalization. Build data dashboards for real-time decision making and lead the growth engineering team.
Coordinate public sector events and create tailored content for federal, state, and local government audiences. Support the sales team with enablement materials and contribute to RFI/RFP responses to build pipeline and credibility.
