You will lead a team of developers, testers, and DevOps engineers to deliver high-availability software for commodity trading and risk management. The role involves driving the adoption of AI-assisted development and automated testing while remaining hands-on with code and technical architecture.
The Customer Success Manager will own strategic client accounts, driving retention, renewal success, and long-term value realization. They will also manage complex projects, translate business requirements into technical solutions, and leverage AI tools to improve operational efficiency.