The Regional Onboarding & Client Lifecycle Lead will manage regional onboarding operations and evolve the function toward an end-to-end client lifecycle management model. This role involves leading a geographically dispersed team, ensuring regulatory compliance, and driving operational excellence through standardized processes and stakeholder alignment.
Lead a global cybersecurity team responsible for Workforce Identity and Access Management (WIAM) governance, service delivery, and risk reduction. Define product roadmaps, manage vendor relationships, and drive the automation and modernization of identity lifecycle processes.
Lead the ITOM strategy and domain ownership, including Discovery, CMDB, and Event Management, while mentoring a global team of developers. Architect scalable solutions and manage the full project lifecycle to deliver measurable business value and ROI.
Oversee the ServiceNow Configuration Management Database to maintain a single source of truth for IT assets and services. Lead the design, health, and optimization of ITOM modules while aligning the CMDB with the organization's CSDM framework.
Design and build scalable automation frameworks and tools using Playwright, C#, and TypeScript to enhance software quality. Partner with cross-functional teams to integrate automated testing into CI/CD pipelines and leverage AI techniques for test optimization.
Design, implement, and maintain complex network infrastructure solutions focusing on Cisco, F5, and Palo Alto technologies. Automate network operations using Ansible and Python to enhance operational efficiency and reduce manual tasks.
The Associate Entity Portfolio Specialist will ensure the accuracy of the Company Records database by processing updates and developing strong client relationships built on trust and quality work. This role involves serving as an expert on the Entity Management Platform and collaborating with internal teams to resolve client compliance issues.
