The Account Success Manager will own the retention and expansion strategy for a high-volume book of mid-market accounts. They will proactively engage customers to ensure value realization, identify adoption gaps, and partner with internal teams to deliver a consistent customer experience.
Manage a portfolio of strategic customer accounts and high-potential prospects to generate pipeline through partner ecosystems. Collaborate with Sales, Partnerships, and Customer Success teams to drive Ecosystem-Led Growth and accelerate revenue.
Lead strategic sales cycles to close six-figure deals with large enterprise organizations while managing a mix of new logo acquisition and customer expansion. Collaborate with internal teams to generate pipeline and utilize AI and ecosystem-led motions to drive revenue growth.
Own the month-end GL close, revenue recognition under ASC 606, and intercompany transactions across US, French, and UK entities. Manage the full accounts receivable cycle, sales tax remittance via Avalara, and support the upcoming external audit process.
