Support Engineer Converge Insurance · Full Time · a month ago Converge Insurance 🌎 Brazil 💵 $5000 - $7200 per month ⭐ 5-10 yrs exp 💼 Software Development Manage the Jira support help desk to ensure SLAs are met and triage customer issues through log analysis and database queries. Develop and maintain Python scripts for data import/export and perform root cause analysis for production errors. APPLY