The HR Data Analyst will lead the development of HR dashboards and reporting solutions to provide actionable insights into workforce trends. They will partner with business leaders to evaluate employee lifecycle metrics and support data-driven decision-making across the organization.
The Collections Associate manages early-stage delinquent loan accounts by communicating with members to negotiate payment arrangements. They are responsible for analyzing payment history, skip tracing, and maintaining accurate records of all collection activities.
Engage members in proactive financial reviews to provide personalized product recommendations and build lasting relationships. Assist members across multiple channels while promoting credit union services and performing accurate financial transactions.
Provide high-level executive support by managing calendars, correspondence, travel, confidential information, expenses, vendor arrangements, and multiple projects. Coordinate meetings and events, prepare materials and presentations, take minutes, and serve as a liaison between executives and organizational departments.
Provide first-line technical support by handling calls and tickets, troubleshooting common hardware, software, network, and system issues, and escalating complex cases to appropriate teams. Maintain support documentation and knowledge base content, monitor ticket progress against service-level commitments, and collaborate with users and technical teams to improve service delivery.
Develops and deploys machine learning and predictive analytics solutions to drive business outcomes and member value. Partners with cross-functional teams to manage complex data, build data products, and communicate actionable insights to stakeholders.
The Mortgage Loan Officer manages the end-to-end mortgage application process for inbound member inquiries, providing personalized guidance and financial solutions. They are responsible for underwriting applications, ensuring regulatory compliance, and collaborating with internal teams to deliver an efficient member experience.
The representative serves as the primary point of contact for members, managing financial transactions and providing recommendations to help them achieve their financial goals. They also support branch operations, mentor new staff, and ensure compliance with organizational and federal guidelines.
Manage charged-off accounts by negotiating payment plans, partnering with third-party agencies, or pursuing legal action. Maintain detailed records of communications and perform skip tracing to locate members and assets.
