The Senior Internal Auditor leads audit engagements from planning through reporting, assessing risk and control effectiveness while providing credible challenges to management. They are responsible for producing quality workpapers, drafting summary reports, and mentoring team members to ensure high-quality audit delivery.
Develops and deploys machine learning and predictive analytics solutions to drive business outcomes and member value. Partners with cross-functional teams to manage complex data, build data products, and communicate actionable insights to stakeholders.
The Mortgage Loan Officer manages the end-to-end mortgage application process for inbound member inquiries, providing personalized guidance and financial solutions. They are responsible for underwriting applications, ensuring regulatory compliance, and collaborating with internal teams to deliver an efficient member experience.
The Legal Associate supports the legal team by processing legal documents, including bankruptcy filings, levies, garnishments, and subpoenas. They are responsible for maintaining accurate records, ensuring regulatory compliance, and managing estate claims while mitigating risk for the credit union.
The Collections Associate manages early-stage delinquent loan accounts by communicating with members to negotiate payment arrangements and resolve outstanding balances. They are responsible for maintaining accurate records, skip tracing, and providing professional service to members regarding their loan status.
The representative serves as the first point of contact for members, assisting with financial transactions and troubleshooting while maintaining strict confidentiality. They are responsible for educating members on financial products and services while ensuring accurate cash drawer balancing and adherence to organizational policies.
The representative serves as the primary point of contact for members, managing financial transactions and providing recommendations to help them achieve their financial goals. They also support branch operations, mentor new staff, and ensure compliance with organizational and federal guidelines.
Engage members in proactive financial reviews to provide personalized product recommendations and open new loan and deposit accounts. Assist members across multiple channels including in-person, phone, and digital platforms while promoting credit union services.
Lead the development and execution of national-scale brand and advertising strategies to drive member acquisition and loan growth. Manage a high-performing creative team and utilize data-driven insights to optimize member experiences and marketing ROI.
Manage charged-off accounts by negotiating payment plans, partnering with third-party agencies, or pursuing legal action. Maintain detailed records of communications and perform skip tracing to locate members and assets.
