You will lead the brand and visual design for a premium concierge-led privacy service, creating everything from onboarding experiences to physical collateral. You will also maintain the brand system and collaborate closely with the team to set priorities and review progress.
You will serve as the primary point of contact for users, diagnosing technical issues and providing expert privacy support. Additionally, you will drive product adoption, manage account plans, and collaborate with the product team to improve the user experience.
You will serve as a dedicated security concierge for high-net-worth individuals, managing their onboarding and ongoing protection needs. You will act as a trusted advisor and technical operator, coordinating services and maintaining absolute discretion for sensitive client information.
