The Head of Partner Relations will manage and grow strategic relationships with telecom customers in Pakistan, acting as a trusted advisor to senior executives. They will lead cross-functional initiatives to ensure successful program execution and identify new business expansion opportunities.
The Procurement Associate will manage the lifecycle of vendor relationships and negotiate IT-related contracts. They are also responsible for optimizing technology spend and ensuring compliance with organizational policies.
The CRM Specialist is responsible for designing, creating, and executing targeted campaigns and digital journeys to drive retention, upsell, and cross-sell. They will also analyze customer data to identify trends and optimize campaign performance through A/B testing and deep-dive tracking.
The Lead Security Engineer is responsible for owning secure architecture, application security, and penetration testing across cloud infrastructure and APIs. They will lead incident response and build security automation to embed security throughout the SDLC.
Manage end-to-end customer happiness operations, overseeing both in-house teams and BPO partners to ensure performance metrics are met. Drive operational excellence by improving CSAT, NPS, and efficiency while handling high-level executive escalations.
Own the end-to-end technical delivery of Telecom BSS transformation programs, serving as the primary customer-facing point of contact. Coordinate cross-functional teams and manage program governance, risk, and production readiness to ensure successful implementation.
Act as a trusted technical advisor to executive leadership to drive technology strategy and end-to-end BSS transformation programs. Lead the overall technical vision, architecture governance, and implementation strategy from design through production launch.
The role focuses on conducting product research and gathering market insights specifically for the US market. It supports the company's goal of reimagining the telco industry through its SaaS platform and digital brands.
The General Manager is responsible for full P&L ownership and driving regional business growth and market expansion in the US. This includes managing senior executive relationships with telco operators and leading cross-functional teams to align commercial goals with technical capabilities.
Manage service delivery and PMO functions to support the deployment of SaaS platforms for telco operators. Coordinate between global business units to ensure efficient digital transformation for clients.
The Field CTO acts as a technical visionary and trusted advisor to telecom customers, bridging the gap between product capabilities and business needs. They lead pre-sales engagements, design end-to-end BSS solutions, and collaborate internally to shape product strategies based on customer feedback.
The Country Launcher is accountable for taking the Vietnam market from the deal stage to live, revenue-generating operations within a strict one-year lifecycle. This includes managing the build pod, ensuring on-time delivery, and overseeing the transition to operational teams.
Lead commercial growth through digital acquisition, lifecycle management, and strategic digital partnerships for Telkomsel. Drive revenue growth and manage customer-facing features by collaborating with R&D and engineering teams.
