The role involves providing first-line customer support by handling voicemails, live chats, emails, and social media inquiries. You will work cross-functionally to resolve customer issues related to orders, network, app functionality, and billing.
The Head of Partner Relations will manage and grow strategic relationships with telecom customers in Pakistan, acting as a trusted advisor to senior executives. They will lead cross-functional initiatives to ensure successful program execution and identify new business expansion opportunities.
The Procurement Associate will manage the lifecycle of vendor relationships and negotiate IT-related contracts. They are also responsible for optimizing technology spend and ensuring compliance with organizational policies.
The role focuses on conducting product research and gathering market insights specifically for the US market. It supports the company's goal of reimagining the telco industry through its SaaS platform and digital brands.
The Field CTO acts as a technical visionary and trusted advisor to telecom customers, bridging the gap between product capabilities and business needs. They lead pre-sales engagements, design end-to-end BSS solutions, and collaborate internally to shape product strategies based on customer feedback.
Manage service delivery and PMO functions to support the deployment of SaaS platforms for telco operators. Coordinate between global business units to ensure efficient digital transformation for clients.
The General Manager is responsible for full P&L ownership and driving regional business growth and market expansion in the US. This includes managing senior executive relationships with telco operators and leading cross-functional teams to align commercial goals with technical capabilities.
Lead commercial growth through digital acquisition, lifecycle management, and strategic digital partnerships for Telkomsel. Drive revenue growth and manage customer-facing features by collaborating with R&D and engineering teams.
