The Health Navigator manages virtual day-to-day operations, including patient communication, scheduling, and clinical triage. They coordinate specialty referrals, manage medical records, and support providers in a virtual primary care setting.
Centivo
9 Remote Job Openings at Centivo
Oversee the daily operations of the Claims Quality Team, ensuring processing accuracy and adherence to standards. Responsible for reporting quality results, identifying trends, and partnering with leadership to implement performance improvement plans.
The VP of Reporting & Analytics leads the strategy, delivery, and continuous improvement of data insights to support clinical, operational, and business decision-making. This role manages the BI infrastructure, develops standard reporting libraries, and drives enterprise-wide data literacy and AI-enabled analytics capabilities.
The Director of Product Marketing will shape Centivo's product marketing function and accelerate enterprise growth efforts. Responsibilities include developing positioning and messaging, sales enablement content, product packaging and pricing, and managing product launch planning and execution.
This role is responsible for executing and optimizing communications for health plan members, patients, and employer clients across various channels like email, in-app messaging, and SMS, while also supporting automated communication journeys. A key function involves leveraging AI tools such as ChatGPT and Claude to improve content development, campaign optimization, and overall marketing workflows.
The Chief Commercial Officer will own and drive the full commercial engine, being accountable for the entire revenue lifecycle including new business acquisition, client retention/growth, implementation, and revenue operations across all channels. This involves crafting the enterprise-wide commercial strategy, setting market segmentation direction, and steering pricing strategy to maximize long-term revenue and margin.
This role serves as the subject matter expert on regulatory compliance for self-funded and level-funded health plan products, owning all mandated compliance reporting obligations including CMS Section 111, RxDC, and PCORI filings. Key duties also involve administering Gag Clause Attestation, leading Transparency in Coverage compliance, and supporting No Surprises Act/IDR processes.
This role serves as the operational and strategic bridge between VP-level leadership and front-line claims management, owning the end-to-end performance of the claims operation by translating strategy into executable plans. Responsibilities include driving claims quality, speed, and scalability through disciplined inventory management, technology transformation, and fostering a strong learning culture.
The Client Success Executive will own and grow key client relationships with self-funded employers using a Reference Based Pricing health plan model, serving as the primary post-implementation relationship owner focused on satisfaction, retention, and strategic growth. This involves leading renewals with data-driven presentations, acting as a trusted advisor to HR/Finance leaders, and overseeing plan administration in partnership with internal teams and the RBP TPA.
