The Sales Development Representative acts as the bridge between marketing and sales by identifying and qualifying leads through cold outreach and social media. You will manage the sales pipeline in the CRM, conduct initial product demonstrations, and schedule appointments for the sales team.
You will be responsible for the long-term success, retention, and growth of existing customers by building strong relationships and identifying upsell opportunities. Additionally, you will act as the voice of the customer, providing feedback to product management and promoting the use of AI-based services.
The Team Lead will manage a small team of 3-5 engineers, focusing on technical decision-making and supporting the professional development of team members. They are responsible for ensuring the technical quality of the systems built and maintaining alignment with other teams to deliver value.