The Customer Success Representative provides first-line support for customer production issues and manages escalations through ticketing and emergency channels. They are responsible for building long-term client relationships while analyzing issue trends to recommend functional and technical improvements.
The Accounting Manager will oversee key components of the month-end close process and maintain the integrity of the general ledger. They will also partner with cross-functional teams to build scalable accounting infrastructure and support financial compliance.
You will lead an engineering team to design, build, and evolve backend services while managing the full people-management cycle. You are expected to remain hands-on with code, set technical architecture, and act as the primary liaison between your team and cross-functional stakeholders.
