CargoSprint

Design and lead the post-sale customer lifecycle, focusing on onboarding, adoption, and retention for logistics technology products. Establish a structured CS playbook and track key performance metrics like Time to Value and Net Revenue Retention to ensure customer growth.

The VP of Revenue Operations will build and scale the RevOps function, owning the GTM tech stack and CRM architecture. They are responsible for driving revenue intelligence, forecasting, and aligning sales, marketing, and finance processes.

Design, architect, and maintain backend services and APIs while ensuring high engineering quality. Apply DevOps practices to manage deployment, monitoring, and reliability across the platform.

The role involves leading and mentoring a distributed team of DevOps, SRE, and Database engineers while architecting and operating secure, scalable, and cost-efficient Azure Cloud environments. Responsibilities include implementing CI/CD, IaC, observability platforms, championing AIOps tooling, and enforcing SRE practices like SLIs/SLOs and incident response.