Cantata Health Solutions, LLC

Lead complex product initiatives for behavioral health EHR and medication management software, balancing clinical needs with technical delivery. Manage the full product lifecycle from requirements gathering and regulatory compliance to deployment and post-release support.

Act as the first point of contact for application support requests by providing professional technical assistance via phone, email, and online channels. Responsibilities include triaging issues, documenting service requests, and resolving or escalating technical problems using established procedures.

Lead a team of implementation specialists to deploy an EHR platform for behavioral health providers. Serve as the primary customer contact to ensure a seamless transition from project kickoff to support handover.