Call Source

The vBDC Agent acts as a liaison between automotive dealerships and their customers by answering incoming calls and scheduling service appointments. They are responsible for logging customer information accurately and communicating effectively with dealership management regarding customer needs.

The BDC Outbound Specialist acts as a liaison between automotive dealerships and customers to manage relationships and schedule appointments. This role involves initiating outbound calls, handling inbound inquiries, and maintaining accurate customer records in the CRM system.

The SDR is responsible for generating qualified sales opportunities through strategic outbound prospecting and multi-channel outreach. The role focuses on identifying target accounts, qualifying prospects, and scheduling discovery meetings for Sales Executives.