The Project Manager will lead the implementation of Graphic Communications ERP solutions, managing the project lifecycle from discovery to go-live. Responsibilities include stakeholder management, project planning, financial oversight, and driving process improvements within the PMO.
Lead implementation, upgrade, and installation projects while providing ongoing post-go-live support and consultancy to customers. Partner with internal teams to ensure an excellent customer experience and mentor colleagues on application usage.
The Project Manager will lead the implementation of Graphic Communications ERP solutions, managing project plans from discovery to go-live. They are responsible for stakeholder management, financial oversight, and guiding customers through change management processes.
The Lead Industry Specialist will manage a team of specialists and provide technical pre-sales support for the Graphic Communications suite. This role involves collaborating with Account Executives to qualify prospects, deliver product demonstrations, and respond to complex RFP and tender requests.
The Customer Support Team Lead manages a global team of representatives to ensure high-quality support and operational efficiency for a SaaS ERP platform. This role involves coaching staff, monitoring performance metrics, and collaborating with cross-functional teams to drive product and process improvements.
Lead individual implementation, upgrade, and installation projects while providing post-go-live support and ongoing consultancy to customers. Partner with internal teams to ensure an excellent customer experience and provide application training to colleagues and new hires.
The Product Marketing Manager will develop and execute go-to-market strategies, product positioning, and messaging for print productivity suites. They will also collaborate with sales, product management, and channel teams to drive demand and support sales enablement initiatives.
The Regional Manager will oversee the expansion of partner service capabilities and provide dedicated support for pre-sales, training, and strategic initiatives. They will serve as the primary leadership contact in the region, delivering regular reports to the executive team on tactical and strategic progress.
The consultant will manage software implementations, perform site surveys, and train users on system workflows. They will also collaborate with electrical engineers to ensure successful commissioning of hardware and software solutions.
The Regional Manager will oversee the growth and expansion of the partner network by managing relationships and providing dedicated sales and training support. They will also serve as the leadership contact for the region and report strategic initiatives to the executive team.
Coordinate daily End User Services operations, monitoring ticket queues and SLAs while acting as a senior escalation point for complex technical issues. Administer Microsoft 365, Azure, and various SaaS platforms to ensure stable and secure IT services across a multi-country environment.
Responsible for net-new logo acquisition and expansion of SMB and Mid-Market customers within the Icelandic and EMEA regions. The role involves managing complex sales cycles, generating a self-sourced pipeline, and partnering with Customer Success to drive long-term account growth.
The Account Executive is responsible for net-new logo acquisition and expanding existing SMB accounts within the EMEA territory. They will manage complex, multi-threaded sales cycles while collaborating with cross-functional teams to drive revenue and customer growth.
