The Account Services Lead manages customer relationships, acts as the primary escalation point for service issues, and coordinates between internal teams and external clients. They are responsible for performance reporting, SLA compliance, and implementing procedural solutions to meet customer needs.
The role involves developing and maintaining Power BI dashboards and providing analytical support for customer management information. You will collaborate with account management teams to deliver actionable insights and ensure data accuracy across business reporting.
Lead continuous improvement initiatives and Kaizen events to eliminate waste and deliver measurable cost savings. Implement operational management systems and mentor future Lean practitioners to build organizational capability.
Lead continuous improvement initiatives and Kaizen events to eliminate waste and deliver measurable cost savings. Develop organizational capability by mentoring Lean practitioners and implementing sustainable operations management systems.
Lead the end-to-end delivery and re-implementation of global operations systems including CargoWise, Footprint, and Trackonomy. Drive the creation of a standardized global operating model and implement automation and AI to improve business outcomes.
Design, develop, and maintain high-quality web-based systems and bespoke applications. Collaborate on architecture and code reviews to ensure secure and maintainable technical solutions.
The Head of Sales will drive profitable growth and lead all commercial activities in Belgium, focusing on solution-based selling. Responsibilities include managing the sales pipeline, leading contract negotiations, and collaborating with various teams to achieve commercial targets.
Lead the annual budgeting, quarterly forecasting, and long-range planning for European business units. Partner with senior operational and commercial leaders to drive financial strategy and improve business performance across multiple markets.
Lead end-to-end operational delivery across engineering, cash management, and security to ensure high service availability and SLA performance. Drive operational efficiency through digital transformation, automation, and the management of large-scale technical and field-based teams.
The role involves analyzing operational data to identify trends and inefficiencies across areas like Cash in Transit and Engineering. The analyst will produce dashboards and actionable insights to support data-driven decision-making and continuous improvement initiatives.
Manage and enhance the ATM switching platform and payment applications to ensure high availability and performance. Collaborate with internal stakeholders and external suppliers to implement new features and provide operational support.
