Analyze funding variances, reconcile payments, monitor settlement activity, and resolve account and payment discrepancies while identifying fraud risks and preventing financial loss. Prepare chargeback documentation, collaborate with store and external partners, support accurate reporting and audits, and recommend improvements to reconciliation processes and internal controls.
The Regional Delivery Director oversees 3PL carrier portfolios and delivery operations to ensure financial, operational, and customer experience targets are met. This role acts as a liaison between cross-functional teams and provides leadership to drive continuous improvement across the region.
The Pricing Lead is responsible for defining and executing enterprise-wide pricing, promotional, and markdown strategies. This role manages a team of analysts and collaborates with cross-functional partners to ensure accurate, on-time activation of pricing across all channels.
The Director oversees daily operations for both in-house and third-party contact centers to ensure service-level agreements and quality standards are met. They also lead strategic process-improvement initiatives and analyze performance data to provide actionable insights to senior leadership.
The Senior Manager leads multi-channel contact center operations and manages performance across internal and third-party teams. They utilize data and Voice of Customer insights to drive process improvements and foster an empowering team culture.
The Regional Sales Manager is responsible for leading store teams to exceed sales volume and profitability goals while maintaining company standards. They act as a liaison between corporate and store locations, ensuring policy adherence and fostering professional development among staff.
The Director of Merchandise Finance serves as the financial authority for inventory investment, governing financial guardrails and the open-to-buy process. They partner with cross-functional teams to provide executive-level insights into inventory productivity, financial risk, and strategic opportunities.
The Senior Pricing Analyst is responsible for managing competitive price intelligence, developing pricing architecture, and evaluating promotional effectiveness across the enterprise. This role also involves building pricing models, automating reporting suites, and providing technical guidance to junior analysts.
