The Quality Assurance Representative will monitor call center agent recordings to identify performance gaps and ensure compliance with documented standards. They will collaborate with management to implement process improvements and provide feedback to agents to enhance overall service quality.
The VP of Growth will set the overall growth strategy and lead a team spanning acquisition, ecommerce, and retention to drive the full customer lifecycle. This role involves managing key directors, overseeing paid media and affiliate channels, and representing growth strategy to executive leadership.
You will act as a fractional HR partner, leading full-cycle recruitment and co-building people systems for small to mid-sized companies. Additionally, you will provide strategic HR advisory, coach leadership, and manage day-to-day HR operations.
The Brand Partnerships Manager will lead growth by scaling the affiliate ecosystem and managing creator partnerships in the U.S. market. They will also oversee PR agency relationships, execute brand collaborations, and manage experiential activations to drive measurable revenue.
Coordinate the movement of products from suppliers to 3PL warehouses and ultimately to customers across North America. Maintain inventory accuracy, manage shipping documentation, and act as the primary point of contact for 3PL partners.
The Director of Ecommerce will own the DTC site experience, focusing on site merchandising, conversion rate optimization, and UX design. They will manage the Shopify storefront and lead a team of developers and managers to scale the business.
Facilitate interactive, human-centered workshops that build awareness and practical skills for leaders and teams. Support organizational change by translating complex workplace dynamics into actionable learning experiences.
The Senior Merchant will shape the product strategy by defining assortment strategy, category growth, and product lifecycle, ensuring products reflect brand vision and meet commercial success. This role involves close partnership with Design and Creative teams to bring products from concept through launch, balancing customer demand with market trends.
