The Senior Manager, CTV will lead media buying efforts across a portfolio of brands to scale campaigns and optimize performance. They will develop data-driven strategies to drive both online transactions and retail foot traffic while managing relationships with publishers and DSP partners.
You will own the performance and continuous improvement of customer-facing AI experiences by designing conversational strategies and optimizing workflows. You will also manage the enterprise knowledge base to ensure it serves as a trusted source of truth for both AI and human support teams.
The Senior Resolution Advisor independently manages high-risk and complex customer escalations across all communication channels to ensure one-touch resolution. They also identify systemic issues and collaborate with cross-functional teams to drive operational improvements and protect brand reputation.
The Junior Designer will edit and design static and video ad creative for social media platforms like Meta, TikTok, and YouTube. They will transform raw UGC and creator footage into polished, on-brand ad variants while maintaining high-volume output.
