Manage a portfolio of clients by overseeing end-to-end research projects and ensuring seamless execution from kickoff to delivery. Act as a trusted advisor to drive product adoption, client satisfaction, and retention through proactive communication and strategic guidance.
The Senior Customer Success Manager will own and elevate a portfolio of strategic accounts by acting as a trusted advisor to help clients achieve business goals through consumer insights. They will also facilitate workshops, monitor client health, and collaborate cross-functionally to drive growth and mitigate churn.
Lead complex quantitative B2B research projects end-to-end, from study design and feasibility alignment to reporting and insight presentation. Act as a senior advisor to consultancy and corporate clients, translating intricate data into actionable business recommendations.
You will lead, mentor, and develop a team of researchers while establishing best practices for B2B market research in the DACH region. Additionally, you will act as a senior advisor to consultancy and corporate clients, guiding them through the entire research process from design to insight delivery.
Manage end-to-end quantitative B2B research projects, including study design, questionnaire development, and fieldwork monitoring. Act as a senior advisor to consultancy and corporate clients, translating complex data into actionable strategic recommendations.
The Sales Development Representative acts as a bridge between marketing and sales by building outbound pipelines and managing inbound channels. They are responsible for qualifying leads through discovery calls and documenting all interactions within the CRM.
