AppXite

The specialist will provide operational support for Microsoft Cloud Solution Provider (CSP) workflows, focusing on partner onboarding, subscription provisioning, billing, and program compliance. Key duties include diagnosing complex technical issues, managing escalations to Microsoft support, and acting as a customer advocate to optimize program participation.

The developer will design, develop, and maintain high-quality backend services using modern .NET technologies, taking ownership of critical system components including architecture and documentation. Key tasks involve building multi-tenant architectures, implementing inter-service communication via Azure Service Bus and REST APIs, and mentoring other engineers.

The role involves providing technical support and troubleshooting for the platform, focusing on operational tasks within the Application Support team using Microsoft Cloud technologies. This includes scoping customer issues, conducting research, collaborating with internal teams, and advocating for customer needs.

The engineer will develop and maintain robust integrations between AppXite and external APIs using REST, GraphQL, or SOAP, focusing on optimizing vendor integration effectiveness and stability. Responsibilities include implementing event-based integrations, defining integration contracts, and building middleware connectors for enterprise systems.