Own the full post-sale lifecycle for strategic accounts, focusing on onboarding, adoption, and revenue retention. Oversee the support experience for Devs.ai by coordinating with internal teams and managing tickets in Zendesk.
AppDirect
5 Remote Job Openings at AppDirect
Support a senior Customer Success Manager by handling operational tasks and managing a shared inbox for enterprise software accounts. Responsibilities include pulling data reports, conducting partner outreach, and building foundational team playbooks.
Manage and expand relationships with AppDirect advisors to drive revenue growth and enhance satisfaction. Responsibilities include handling quoting, serviceability checks, and educating advisors on the full suite of technology solutions.
The specialist will own the positioning, pricing, and strategy for data center opportunities while partnering with technology advisors to drive sales. They will also translate complex infrastructure requirements into clear recommendations and support contract negotiations.
The Channel Development Representative manages and expands relationships within an assigned portfolio of advisors, focusing on driving revenue growth and enhancing satisfaction through proactive support and strategic sales enablement. Key duties involve handling serviceability checks, quoting, registering deals, promoting sales incentives, and educating advisors on AppDirect's technology solutions.
