Lead a pod of 8 to 15 billing associates, overseeing production targets, quality results, and daily coverage schedules. Act as a player-coach by managing complex claim escalations while maintaining personal claim production standards.
Amperos
2 Remote Job Openings at Amperos
The specialist is responsible for auditing claim work and AI agent outputs to ensure accuracy and documentation quality. They will develop QA scorecards, identify error patterns, and provide coaching to billing associates to improve performance.
