You will own the entire customer lifecycle, from onboarding to renewals, while driving Net Dollar Retention and identifying growth opportunities. Additionally, you will act as the voice of the customer internally to influence product development and build high-trust relationships with C-level stakeholders.
The Sales Development Representative is responsible for identifying and qualifying potential customers through outbound prospecting and inbound lead follow-up. They will manage the initial sales outreach, maintain CRM records, and schedule high-quality meetings for the sales team.
The Senior Account Executive will be responsible for closing large, complex deals and managing a portfolio of high-value clients in the enterprise SaaS space. They will collaborate with cross-functional teams to refine sales processes and align product solutions with client business objectives.
Lead client integrations from kickoff to handoff while designing scalable solutions that fit client systems. Proactively manage stakeholder communication and turn project learnings into reusable documentation and playbooks.
