Act as the first point of contact for software clients to troubleshoot technical issues via phone and email. Document all interactions in a ticket tracking system and escalate unresolved issues to internal teams for swift resolution.
Acquire Intelligence
21 Remote Job Openings at Acquire Intelligence
The Release Agent manages vehicle release files by coordinating between vehicle owners and storage facilities to ensure timely releases. They are responsible for maintaining accurate documentation and meeting productivity targets for stock handling.
The role involves following up on inbound enquiries from tradespeople to convert them into members of the hipages platform. Responsibilities include meeting sales targets, handling objections, and maintaining accurate client records in the CRM system.
Senior Performance Marketing Specialist
Acquire Intelligence
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Full Time
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6 days ago
Acquire Intelligence
Own and optimize multi-channel paid media campaigns across Google, Meta, TikTok, and LinkedIn to drive client KPIs. Provide detailed performance reporting and collaborate with cross-functional teams to align media strategy with creative execution.
Handle inbound customer inquiries via phone, email, and text to provide quotes and close sales deals. Coordinate pickup jobs with internal dispatch systems and manage lead activities within a CRM.
Interact with customers via chat or email to resolve financial inquiries regarding deposits, withdrawals, and banking products. Ensure compliance with internal controls and maintain professional standards while managing account transactions.
Data Entry & Pre-Underwriting Agents
Acquire Intelligence
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Full Time
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8 days ago
Acquire Intelligence
Responsible for validating identity, banking, and entity records to ensure funding decisions are based on verified information. Manages contract building in PandaDoc and ensures releases meet a strict 30-minute SLA.
Respond to customer inquiries via chat platforms like TikTok, Shopee, and Lazada regarding products and promotions. Resolve customer complaints and order-related issues while collaborating with internal teams to ensure timely solutions.
Respond to customer inquiries via chat platforms like TikTok, Shopee, and Lazada regarding products and promotions. Resolve customer complaints and order-related issues while collaborating with internal teams to ensure seamless service delivery.
Part Time Customer Service Representative
Acquire Intelligence
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Full Time
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13 days ago
Acquire Intelligence
Handle customer interactions via phone, email, and chat to resolve inquiries, complaints, and process food orders. Maintain accurate records of all customer transactions and interactions following established call management standards.
The Customer Advocate manages the annual renewals process, including pricing negotiations and cross-functional collaboration. They are also responsible for providing top-tier customer service and resolving escalations to improve the renewal lifecycle.
Customer Success Specialist – Phone/Chat/Case Mgmt
Acquire Intelligence
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Full Time
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16 days ago
Acquire Intelligence
The role involves resolving technical software issues and managing client cases via phone, chat, and email to ensure first-contact resolution. Additionally, the specialist trains healthcare professionals on using the company's technology to improve practice efficiency and patient experience.
General Administrator- Virtual Assistant
Acquire Intelligence
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Full Time
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21 days ago
Acquire Intelligence
Provide back-office support including data entry, accounting tasks via Xero, and invoice preparation. Manage generic inboxes, handle B2B outbound calls, and generate KPI reports for members.
Customer Retention and Sales Agent
Acquire Intelligence
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Full Time
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a month ago
Acquire Intelligence
The agent is responsible for engaging existing customers to offer exclusive deals and incentives to drive sales and upgrades. They must maintain high customer satisfaction levels while meeting weekly and monthly sales goals through telephone-based selling.
Handle inbound customer inquiries via phone, email, and text to provide quotes and book jobs. Manage the full sales cycle from lead recording in CRM to closing deals and coordinating pickups with dispatch.
Handle inbound and outbound calls to resolve customer concerns regarding energy billing, payments, and service orders. Ensure customer satisfaction by providing tailored resolutions and documenting all interactions in relevant systems.
You will shape the full stack development discipline by working across backend services and internal tools. You will collaborate with designers and leadership to build and refine platforms for both internal operations and external partners.
The Sales Representative will manage inbound customer inquiries via phone, email, and text while providing accurate quotes using internal tools. They are responsible for building rapport, closing deals, and maintaining detailed records of sales activities within the CRM.
The Customer Service Agent will handle customer inquiries via chat, providing support for billing, account management, and basic technical issues. They are responsible for ensuring accurate documentation of interactions and guiding customers through service setup and modifications.
The Accounts Payable Specialist will manage end-to-end accounts payable operations, including invoice processing, payment runs, and vendor reconciliations. They will also support month-end close processes, monitor expense platforms, and assist with finance automation initiatives within a NetSuite-centric environment.
Customer Success Specialist – Phone/Chat/Case Mgmt
Acquire Intelligence
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Full Time
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3 months ago
Acquire Intelligence
The Customer Success Specialist is responsible for troubleshooting software issues, managing client cases, and providing expert training to healthcare professionals. They act as a primary point of contact to ensure high customer satisfaction and effective product utilization.
