Plan and book customized domestic and international travel itineraries while delivering exceptional customer service. Build long-term client relationships and identify opportunities to upsell travel products to meet performance goals.
Answer high-volume incoming calls from AAA members requiring roadside assistance while providing empathetic and accurate support. Accurately document member location, vehicle details, and service needs using internal knowledgebase and mapping tools.
Agents meet with clients to educate them on Medicare plan options, assess individual needs, and assist with the enrollment process. They are also responsible for conducting presentations, home visits, and maintaining compliance with CMS rules and regulations.
The specialist will develop, maintain, and optimize automated scripts and workflows within the Sabre GDS to streamline travel booking processes. They will also analyze current reservation workflows to troubleshoot issues and implement technical improvements to enhance agent productivity.
Build strong relationships with members by providing personalized, consultative service and recommending AAA products and services. Assist members with travel reservations, membership benefits, financial services, and general account inquiries in a high-volume contact center.
Craft domestic and international travel experiences including cruises, flights, and hotels while building long-term client relationships. Process bookings and payments in compliance with ARC, DOT, and AAA policies.
Craft domestic and international travel experiences including cruises, flights, and hotels while building long-term client relationships. Process bookings and payments in compliance with ARC, DOT, and AAA policies while promoting AAA benefits.
Craft domestic and international travel experiences including cruises, flights, and hotels while building long-term client relationships. Process bookings and payments in compliance with ARC, DOT, and AAA policies while promoting AAA benefits.
Craft domestic and international travel experiences including cruises, flights, and hotels while building long-term client relationships. Process bookings and payments in compliance with ARC, DOT, and AAA policies.
Craft domestic and international travel experiences including cruises, flights, and hotels while building long-term client relationships. Process bookings and payments in compliance with ARC, DOT, and AAA policies.
Craft domestic and international travel experiences including cruises, flights, and hotels while building long-term client relationships. Process bookings and payments in compliance with ARC, DOT, and AAA policies.
Craft domestic and international travel experiences including cruises, flights, and hotels while building long-term client relationships. Process bookings and documentation in compliance with ARC, DOT, and AAA policies.
Manage the claims reporting process for agency clients by documenting actions and maintaining records in the agency management system. Continuously monitor claims until closure and coordinate with account managers and producers regarding potential issues.
The primary duties involve identifying customer needs and recommending appropriate insurance products, including personal lines, small commercial, and life insurance. Agents must also establish strong customer relationships to generate leads and maintain partnerships with insurance representatives and underwriters.
The primary duties involve executing and facilitating insured service requests accurately and timely, while counseling policyholders on appropriate coverage, limits, payment options, and state laws. Specialists will also review policies prior to renewal via telephone, direct mail, and email to enhance retention and serve as a liaison between the customer, sales agent, and manager.
The primary duties involve identifying customer needs and recommending appropriate insurance products, including personal lines, small commercial, and life insurance. Agents must also establish strong customer relationships to generate leads and maintain partnerships with insurance representatives and underwriters.
The primary duties include executing and facilitating insured’s service requests accurately and timely while anticipating sales opportunities. Additionally, the role involves counseling policyholders on appropriate coverage and working with existing clients to enhance policy retention.
Respond to high volume incoming calls from AAA Members needing Roadside Assistance, providing exceptional customer service. Accurately gather and input Member information while using internal resources to assist effectively.
