The Director of Consultant Relations will build and manage high-value relationships with benefits consultants and influencers to drive revenue through strategic partnerships. They will act as the face of 9amHealth in the consultant channel, securing commercial agreements and ensuring the solution remains top-of-mind for key advisors.
The Director of Health Plan Sales will lead the acquisition of new partnerships with national and regional health plans by managing the full sales cycle from outreach to contract. They will build both network provider and vendor partnerships while serving as an internal expert on the health plan landscape to inform product and go-to-market strategies.
The Medical Director will provide direct consultative patient care for autoimmune conditions while overseeing clinical protocols and quality standards. Over time, the role will transition to building and managing a multidisciplinary team of clinicians to support the program's growth.
Lead the end-to-end design process for the member app, focusing on creating intuitive experiences for chronic condition management. Collaborate with product managers, engineers, and clinicians to translate complex clinical data into user-friendly features while maintaining high design quality.
You will lead, coach, and develop a team of Customer Success Managers while building scalable operations and processes to ensure customer satisfaction and retention. Additionally, you will partner with cross-functional teams to drive expansion opportunities and champion the voice of the customer throughout the organization.
Conduct synchronous telehealth consultations for patients with cardiometabolic conditions such as diabetes and hypertension. Maintain accurate documentation of patient encounters within the company's electronic health record system.
The Registered Nurse will conduct virtual nursing visits to manage chronic cardiometabolic conditions and provide ongoing member support via messaging. Responsibilities include clinical intake, medication reconciliation, patient education, and coordinating care escalations with the clinical team.
Design and implement AI-native backend and fullstack systems incorporating LLMs and agentic workflows to solve healthcare product problems. Collaborate with product and design teams to evolve the platform toward an agent-driven future while ensuring system reliability and scalability.
Own the end-to-end FP&A function, including monthly variance reporting, annual budget cycles, and long-range forecasting. Partner with department heads to translate business plans into budgets and leverage AI tools to optimize financial workflows.
The Senior Controller will own the end-to-end accounting function, including GAAP compliance, month-end close, and tax filings. They will manage the transition from outsourced accounting to an in-house team while providing strategic financial insights to the executive team and board.
Own the end-to-end reporting lifecycle for the Customer Success organization, including building Looker dashboards and data models. Leverage AI tools to accelerate analytics workflows and provide actionable insights for large employer and health plan clients.
Design and maintain scalable data pipelines and analytical data models to power clinical operations and AI initiatives. Collaborate across teams to build dashboards and contribute backend application code for data-intensive features.
Design and implement AI-native systems and agentic workflows to solve product and operational problems in healthcare. Collaborate with cross-functional teams to integrate LLMs into production while ensuring reliability, security, and scalability.
Conduct synchronous telehealth consultations with patients for cardiometabolic conditions and perform medical assessments. Provide medical recommendations and maintain accurate documentation of patient encounters.
